Today, caregivers are in short supply. Great caregivers are even more difficult to find. Yet there is a high demand for attentive, respectful, and good-natured caregivers. This checklist is designed to help you ask the right questions so you can identify a team of exceptional caregivers who you and your loved one can trust.
The Hiring Process & Ongoing Training
- How do you identify great caregivers (from job boards like Indeed, word-of-mouth, other)?
- What is your caregiver screening and interview process?
- Do you conduct criminal background checks prior to hiring your caregivers?
- Do you call professional references prior to hiring your caregivers?
- Are your caregivers insured?
- If transportation is needed, does your company review the caregiver’s driving records?
- Are your caregivers hired as W2 (employees) or 1099 (contractors)?
- Once hired, do you provide client-specific training and Care Plan review prior to sending caregivers into a client’s home for the first time?
Matching Caregivers with Clients
- How does your company ensure that a caregiver’s expertise and experience aligns with each client’s unique needs including clients experiencing cognitive decline – including Alzheimer’s, mobility issues – including Parkinson’s, or perhaps behavioral concerns?
- What questions does your company ask in order to understand the personality and temperament of the caregiver, client and any involved client family members?
- Does your company screen to be sure caregivers are comfortable caring for clients who own pets?
Type of Care Provided
- Do your caregivers provide Activities of Daily Living (ADL’s) support – including showering, toileting, dressing, etc?
- Do your caregivers provide Instrumental Activities of Daily Living (IADL’s) support – including light housekeeping, laundry, changing bed linens, preparing meals, medication reminders, shopping, and driving to appointments?
Caregiver Supervision and Client Communication
- How often does your company communicate with caregivers, clients and/or client family members?
Life with Dignity. Life with Care. Life at Home.
Written by Susan Z. Robins